Frequently Asked Questions
Our billers are available Monday- Friday 8:00 AM - 4:00 PM. For your convenience there is an after hours voicemail line. If you leave us a message someone will be sure to return your call.
We have three convenient ways to pay your bill. On our website, under the 'Pay My Bill' tab, over the phone, or through the mail.
Like most medical providers, we submit our claims to your medical insurance, and depending on your plan, they pay us all or some of the cost. Each insurance plan is different, and coverage types vary. Please call us with questions about your bill, or reference your Explaination of Benefits (EOB) notice (you'll receive this in the mail from your insurance carrier).
Our doctors are Ophthalmologists (Medical Doctors who specialize in ocular health). This means we bill your medical insurance.
We are contracted with many plans, both commerical and Medicaid. It's best if you check with your insurance company to confirm coverage.
At this time, calling is the best option. We can not accept emailed or other digital versions of cards due to HIPAA regulations, and our current technical capabilities.